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Pontica Solutions

Sofia, Bulgaria

Pontica Solutions is an award-winning Bulgarian BPO and ITO company, founded in 2015 by experienced professionals in the industry. We offer a variety of opportunities for young talents to develop and grow in the field of customer success, people management, project management, marketing, and IT. Our main goal is to create a sustainable and diverse team because we believe that our people are our biggest asset. Starting with just one client and growing consistently year over year, we understood how important the personal approach is. This keeps motivating us to achieve the best results for our partners while maintaining a healthy and transparent working environment. Today, we have 3 offices in Europe - Bulgaria (Sofia and Varna) and Poland (Krakow) and partner with companies in the field of technology, gaming, e-commerce, and retail and keep expanding our portfolio at a very high pace.

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Customer Success Specialist with French (part-time)

Client Focus
Customer Satisfaction
Customer Service
English
French

Regular employment

0 - 2 years of experience

Full Time / Part Time

Varna, Bulgaria

Community and Player Support Specialist with Spanish and English

Customer Satisfaction
Customer Service
Support
English
Spanish

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Community and Player Support Specialist with Italian and English

Customer Satisfaction
Customer Service
Support
English
Italian

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Community and Player Support Specialist with Korean and English

Customer Satisfaction
Customer Service
Support
English
Korean

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Community and Player Support Specialist with Chinese and English

Customer Satisfaction
Customer Service
Support
English
Chinese

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Recruitment Trainee with Spanish and English

Interviewing
Recruiting
Recruitment
English
Spanish

Regular employment

0 - 2 years of experience

Full Time

Varna, Bulgaria

Senior Affiliate Manager

Digital Marketing
English

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Customer Care Advisor with Dutch

Client Focus
Customer Satisfaction
Customer Service
English
Dutch

Regular employment

0 - 3 years of experience

Full Time

Sofia, Bulgaria

Supervisor with English

Client Focus
Customer Satisfaction
Customer Service
Understanding Customer Needs
Customer Communication
English

Regular employment

0 - 3 years of experience

Full Time

Varna, Bulgaria

Sports Betting CRM Manager

CRM
Marketing
Online Advertising
User Experience
English

Regular employment

0 - 4 years of experience

Full Time

Sofia, Bulgaria

Business Development Assistant

Business Development
Communication Skills
Competitor Analysis
Market Research
New Business Development
Pre-sales
English

Regular employment

0 - 2 years of experience

Full Time / Part Time

Sofia, Bulgaria

Implementation Project Manager

Business Process Improvement
Integration
Process Improvement
Project Management
Management Processes
English

Regular employment

4 - 8 years of experience

Full Time

Sofia, Bulgaria

Customer Support Specialist with Japanese and English

Customer Service
Caring about customers
Customer Communication
Customer Support
Customer-oriented
English
Japanese

Regular employment

0 - 2 years of experience

Full Time

Sofia, Bulgaria

Customer Support Specialist with French and English

Customer Service
Customer Communication
Customer Support
Customer-oriented
English
French

Regular employment

0 - 2 years of experience

Full Time

Varna, Bulgaria

Customer Support Specialist with Spanish and English

Customer Service
Customer Communication
Customer Support
Customer-oriented
English
Spanish

Regular employment

0 - 2 years of experience

Full Time

Varna, Bulgaria

Community and Player Support Specialist with Spanish and English

Customer Satisfaction
Customer Service
Support
English
Spanish

Regular employment

0 - 2 years of experience

Full Time

Sofia, Bulgaria

Talent Partner (IT)

Client Focus
Recruiting
Recruitment
IT Recruitment
English

Regular employment / Remote Work

0 - 5 years of experience

Full Time

Sofia, Bulgaria

Verifications Specialist with Portuguese & English

Customer Relationship Management
Customer Satisfaction
Customer Service
Customer requirements understanding
Customer Communication
Customer Support
English
Portuguese

Regular employment

0 - 3 years of experience

Full Time

Sofia, Bulgaria

Supervisor with English (femtech start-up)

Analytics & Reporting
Client Focus
Client Servicing
Customer Satisfaction
Customer Service
Caring about customers
Customer Support
Customer-oriented
Organisation Skills
English

Regular employment

0 - 5 years of experience

Full Time

Sofia, Bulgaria