Discover the best companies in Bulgaria

Logo of Pontica Solutions

Pontica Solutions

Sofia, Bulgaria

Pontica Solutions is an international award-winning outsourcing company focused on delivering high-quality customer experience (CX) and innovative digital solutions to our global clients in 20+ languages. By maintaining a healthy and transparent work environment and communication, we successfully build sustainable and reliable partnerships that grow stronger with time. Today we partner with top-tier companies in High-Tech, FinTech, Health Tech, Games and Entertainment, Logistics and E-commerce, and keep rapidly expanding our portfolio. Our biggest asset is our People. Our motto is #wegrowtogether. Our goal is to Transform young talent into high-quality experts by providing opportunities to develop in the fields of CX, software development, AI, people management, project management, and quality assurance (QA). At Pontica, we take care of our people, ensuring they work in a healthy and productive environment. We organize internal webinars on various lifestyle topics, support different social causes, and grant everyone the freedom to pursue their own personal cause with 2 additional days of volunteer leave. The company consists of young and creative individuals, with an average age of 26 years. There is a balanced gender ratio of 50/50 between men and women, and colleagues come from over 30 nationalities. Thanks to talented specialists and a strong team spirit, Pontica has been awarded numerous international business awards, including Company of the Year in the Business Services and Best Customer Service Department.

Company image 60c8b19e62fae_109058619_3556684141017255_44050052609922674_o-1024x682.jpg
Company image 6390b0d746283_IMG_4297.jpg
Company image 6390b0d75a4fc_294318878_5787717741247206_7238790626892376929_n.jpg
Company image 6390b0d760519_294308306_5787716707913976_8167375214928850341_n.jpg
Company image 6390b0d76578e_294290777_5787717351247245_5198293091809521895_n.jpg
Company image 6390b0d76abf5_290801988_5729576213728026_3663469240934206630_n.jpg

Training Coordinator with French and English

Adaptable
Communication Skills
Customer Relationship Management
Customer Service
Problem Solving
Organisation Skills
English
French
On-site

On-site

Regular employment

0 - 2 years of experience

Full Time

Sofia, Bulgaria

Sales Representative with Arabic

Customer Relationship Management
Microsoft Office
Problem Solving
Sales
Sales Management
Sales Support
Time Management
Customer Support
Arabic
English
Hybrid

Hybrid

Regular employment

0 - 3 years of experience

Full Time

Sofia, Bulgaria

Customer Support Specialist with French

ABAP
Customer Relationship Management
Interpersonal Skills
Organizational Management
Problem Solving
Customer Support
English
French
Hybrid

Hybrid

Regular employment

0 - 2 years of experience

Full Time

Varna, Bulgaria

Customer Support Specialist with German

Customer Relationship Management
Interpersonal Skills
Organizational Management
Problem Solving
Customer Support
German
English
On-site

On-site

Regular employment

0 - 3 years of experience

Full Time

Varna, Bulgaria

Verification Specialist with German & English

Communication Skills
Computer Skills
Customer Service
Research
Written communication
Customer Communication
Organisation Skills
German
English
Home office

Home office

Remote Work

0 - 2 years of experience

Full Time

Sofia, Bulgaria

Customer Support Specialist (French Speaking)

3D Modeling
Analytical Skills
Customer Satisfaction
Customer Service
Excellent verbal and written communication skills
English
French
On-site

On-site

Regular employment

0 - 3 years of experience

Full Time

Varna, Bulgaria

Player Support Specialist with English and Mandarin

Client Focus
Customer Satisfaction
Customer Service
Working efficient both in teams and alone
Organisation Skills
English
Chinese
On-site

On-site

Regular employment

0 - 3 years of experience

Full Time

Sofia, Bulgaria