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Pontica Solutions

Sofia, Bulgaria

Pontica Solutions is an award-winning Bulgarian BPO and ITO company, founded in 2015 by experienced professionals in the industry. We offer a variety of opportunities for young talents to develop and grow in the field of customer success, people management, project management, marketing, and IT. Our main goal is to create a sustainable and diverse team because we believe that our people are our biggest asset. Starting with just one client and growing consistently year over year, we understood how important the personal approach is. This keeps motivating us to achieve the best results for our partners while maintaining a healthy and transparent working environment. Today, we have 3 offices in Europe - Bulgaria (Sofia and Varna) and Poland (Krakow) and partner with companies in the field of technology, gaming, e-commerce, and retail and keep expanding our portfolio at a very high pace.

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Customer Success Specialist with French (part-time)

Client Focus
Customer Satisfaction
Customer Service
English
French

Regular employment

0 - 2 years of experience

Full Time / Part Time

Varna, Bulgaria

Customer Support Specialist with German and English

Customer Satisfaction
Customer Service
Customer requirements understanding
German
English

Regular employment

0 - 3 years of experience

Full Time

Varna, Bulgaria

Customer Support Specialist with Dutch and English

Client Focus
Customer Satisfaction
Customer Service
Customer requirements understanding
English
Dutch

Regular employment

0 - 4 years of experience

Full Time

Sofia, Bulgaria

Verification Specialist with Spanish and English

Customer Satisfaction
Customer Service
Research
Customer requirements understanding
English
Spanish

Regular employment

0 - 3 years of experience

Full Time

Varna, Bulgaria

Merchant Advisor with Polish and English for an e-wallet company

Compliance
Customer Satisfaction
Customer Service
English
Polish

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Merchant Advisor with Portuguese and English for an e-wallet company

Compliance
Customer Satisfaction
Customer Service
English
Portuguese

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Full-stack Developer (PHP and JavaScript)

Javascript
PHP
Vue JS
Laravel
English

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Community and Player Support Specialist with German and English

Customer Satisfaction
Customer Service
Support
German
English

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Community and Player Support Specialist with Spanish and English

Customer Satisfaction
Customer Service
Support
English
Spanish

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Community and Player Support Specialist with Italian and English

Customer Satisfaction
Customer Service
Support
English
Italian

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Community and Player Support Specialist with Russian and English

Customer Satisfaction
Customer Service
Support
English
Russian

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Community and Player Support Specialist with Japanese and English

Customer Satisfaction
Customer Service
Support
English
Japanese

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Community and Player Support Specialist with Korean and English

Customer Satisfaction
Customer Service
Support
English
Korean

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Community and Player Support Specialist with Chinese and English

Customer Satisfaction
Customer Service
Support
English
Chinese

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Application Support/ DevOps

AWS
ITIL
Linux
Python
Bash
English

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Customer Care Advisor with English (femtech start-up)

Customer Satisfaction
Customer Service
Customer requirements understanding
English

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Community and Player Support Specialist with Portuguese and English

Customer Satisfaction
Customer Service
Support
English
Portuguese

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Senior Affiliate Manager

Digital Marketing
English

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

LiveOps Specialist with Spanish and English

Client Focus
Client Servicing
Technical Support
English
Spanish

Regular employment

0 - 3 years of experience

Part Time

Sofia, Bulgaria

Customer Care Advisor with Dutch

Client Focus
Customer Satisfaction
Customer Service
English
Dutch

Regular employment

0 - 3 years of experience

Full Time

Sofia, Bulgaria

Team Manager with French

Client Focus
Client Relationship Management
Customer Relationship Management
Customer Satisfaction
Human Resources
Team Management
Training
English
French

Regular employment

0 - 5 years of experience

Full Time

Sofia, Bulgaria

Mid Front-end Developer (Vue.Js)

Javascript
Vue JS
Laravel
English

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

DevOps Deployment Engineer

AWS
ITIL
Linux
Python
Docker
English

Regular employment / Remote Work

0 - 5 years of experience

Full Time

Sofia, Bulgaria

Verification Specialist with Spanish and English

Customer Satisfaction
Customer Service
Research
Customer requirements understanding
English
Spanish

Regular employment

0 - 3 years of experience

Full Time

Sofia, Bulgaria

Junior Trainer with English

Customer Service
Training
Customer Communication
Customer Support
Customer-oriented
English

Regular employment

0 - 2 years of experience

Full Time

Varna, Bulgaria

Customer Support Specialist with English (online payments)

Customer Service
Financial Services
Understanding Customer Needs
Customer Communication
Customer Support
English

Regular employment

0 - 2 years of experience

Full Time

Sofia, Bulgaria