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Pontica Solutions

Sofia, Bulgaria

Pontica Solutions is an award-winning Bulgarian BPO and ITO company, founded in 2015 by experienced professionals in the industry. We offer a variety of opportunities for young talents to develop and grow in the field of customer success, people management, project management, marketing, and IT. Our main goal is to create a sustainable and diverse team because we believe that our people are our biggest asset. Starting with just one client and growing consistently year over year, we understood how important the personal approach is. This keeps motivating us to achieve the best results for our partners while maintaining a healthy and transparent working environment. Today, we have 3 offices in Europe - Bulgaria (Sofia and Varna) and Poland (Krakow) and partner with companies in the field of technology, gaming, e-commerce, and retail and keep expanding our portfolio at a very high pace.

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Training Coordinator with French & English

Communication Skills
Customer Service
Problem Solving
MS Excel
MS Office Tools
English
French

Regular employment

3 - 4 years of experience

Full Time

Sofia, Bulgaria

Senior Java Developer

C++
Linux
Technical
RxJava
English

Regular employment

0 - 3 years of experience

Full Time

Sofia, Bulgaria

Senior Java Developer

C++
Linux
RxJava
English

Regular employment

0 - 3 years of experience

Full Time

Varna, Bulgaria

Customer Success Specialist with French and English

Customer Relationship Management
Interpersonal Skills
Organizational Management
Problem Solving
Customer Support
English
French

Regular employment

0 - 2 years of experience

Full Time

Varna, Bulgaria

Live Operations Specialist with Portuguese (live chat)

Customer Satisfaction
Customer Service
Customer Support
Customer-oriented
Customer Experience
English
Portuguese

Regular employment

0 - 2 years of experience

Full Time

Sofia, Bulgaria

Quality Assurance Specialist with English

Client Relationship Management
Client Servicing
Customer Service
Microsoft
Problem Solving
Time Management
Live Chat
English

Regular employment

0 - 2 years of experience

Full Time

Varna, Bulgaria

Supervisor with Italian and English (on-demand delivery platform)

5000 - 6000 PLN (net)

Communication Skills
Problem Solving
Project Leadership
Supervisory Skills
Team Leadership
Team Management
Organisation Skills
English
Italian

Regular employment

0 - 3 years of experience

Full Time

Krakow, Poland

Customer Success Specialist with Italian & English (part-time options)

4500 - 5000 PLN (net)

Communication Skills
Customer Relationship Management
Customer Satisfaction
Customer Service
Multitasking
Problem Solving
English
Italian

Regular employment

0 - 1 years of experience

Full Time

Krakow, Poland

Customer Support Specialist with Spanish and English

Communication Skills
Customer Service
Problem Solving
Research
English
Spanish

Regular employment

0 - 1 years of experience

Full Time

Sofia, Bulgaria

Live Operations Support Specialist with Spanish

Customer Satisfaction
Customer Service
Multitasking
Organizational Tasks
Problem Solving
Understanding Customer Needs
Organisation Skills
English
Spanish

Regular employment

0 - 2 years of experience

Full Time

Sofia, Bulgaria

Supervisor with English

Communication Skills
Organizational Management
Presentation Skills
Reporting
Organisation Skills
English

Regular employment

1 - 3 years of experience

Full Time

Varna, Bulgaria

Employee Engagement Specialist

Communication Skills
Employee Benefits Design
Human Resources
Onboarding
Presentation Skills
Time Management
Organisation Skills
English

Regular employment

0 - 3 years of experience

Full Time

Varna, Bulgaria

Marketing and Communications Expert

Branding
Content Marketing
Digital Marketing
Email Marketing
Marketing
Marketing Strategy
Public Relations
Public Speaking
Social Media Marketing
English

Regular employment

0 - 4 years of experience

Full Time

Sofia, Bulgaria