Customer Services & Logistics Specialist

For one of our clients, one of the fastest growing companies originating from Eastern Europe, engaged in the manufacture and sale of fast-moving consumer goods in several different directions – Home&Personal Care products, Hygiene Disposable Tissues and Snack food, we are looking for a Customer Services & Logistics Specialist.

Customer Services & Logistics Specialist will handle the order management and logistics processes, working in an International Team.

Main Responsibilities:

• To prepare and send out bills and follow up a process of invoice both internal and external.
• Provides transportation according to price levels pre-approved by Logistics Manager.
• Handles claims from customers in relation to damage caused during transport.
• Updates price lists.
• To work with specific software NetSuite & SAP.
• Order fulfillment process for both MT and TT clients.
• Compiles data and creates reports if necessary.
• Work with and support the sales team.

The ideal candidate:

• 1+ years of experience in Logistics order fulfillment, supply chain or related experience, FMCG area will be an advantage.
• Detail-oriented person, who maintains efficient workspace and manages time well.
• Telephone etiquette and customer service skills are required, with the ability to react quickly and decisively to resolve customer issues.
• Bachelor’s degree in the field of Logistics is an advantage.
• Good Computer Skills - MS Office.
• Organizational Skills.
• Excellent verbal and written communication skills.
• Meets deadlines, establishes appropriate priority, gets the job completed in a timely manner.

Benefits:

• The possibility to work and develop further in a fast-growing FMCG company.
• To be part of a great international team, where the atmosphere is positive, ambitious and motivating.
• Position based in a great office in the heart of Bucharest.
• Attractive package, adequate to your efforts and achievements.
• Laptop & Mobile phone.
• Premium Private Medical Insurance.
• Food vouchers.

Only eligible candidates will be contacted in a maximum of 3 weeks. All information will be treated as strictly confidential.

Beneficii acordate