Technical Support Engineer Level 2 - Identity Team
Tek Experts
Hybrid
Program de lucru normal
0 - 3 ani de experiență
Full Time
Sofia, Bulgaria
Responsabilități
• Act as the primary technical contact, deliver advanced technical troubleshooting and problem-solving solutions for corporate customers including, issues escalated to the highest level of management
• Collaborate on cross-team and cross-product technical issues by working with colleagues from other teams as needed to resolve customer problems
• Collaborate with subject matter experts and escalation managers when additional support is needed
• Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate to all parties involved
Aptitudini necesare
Active Directory
Cloud Computing
Azure
Cloud technologies
DNS
DHCP
MFA
English
Beneficii
Additional dental care
Additional medical insurance
Bonus for childbirth and marriage
Certification expenses
Company training
Food vouchers
Fruit and snacks in the office
Home office
Office drinks
Performance-based bonuses
Provided transportation to and from work
Referral bonuses
Relax zone
Service parking (parking space)
Sports card
Transport expenses covered
Job postat 24 zile în urmă