Help-Desk Specialist with English

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We are passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.

Our partner is a global IT services provider with operations in Europe, America, Asia, and Africa. Currently, they are looking for motivated specialists to join their multilingual team in the position:

Help-Desk Specialist with English

Main Responsibilities:

• Guides business clients through diagnostic and troubleshooting processes;
• Collaborates with other staff to research and resolve problems;
• Troubleshooting system and network problems, diagnosing and solving hardware or software faults;
• Maintains knowledge of technology innovations and trends.

What you will get in return:

• Full technical training;
• Additional Health Insurance;
• Fully covered public transport subscription;
• Food Vouchers;
• Professional and friendly work environment;
• Opportunity to grow your career in a multinational company;
• Home-office opportunity;
• Internal training with experienced professionals;
• Office location at Sofia city center.

Job requirements:

• Prior customer service or support experience is required;
• Have excellent verbal and written English (C1/C2 Level);
• 1+ years of Help Desk or Customer Service experience;
• Superior researching, problem-solving, and troubleshooting skills;
• Excellent customer service skills;
• Passions for technology and learning.

Only short-listed candidates will be contacted

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!