User-Admin Support with English (Non-Voice)

At our company, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients.

Our client, who is new to the Bulgarian market is looking to expand their team in the field of Customer Support. We are looking for motivated people who are looking to join in the position of:

User-Admin Support with English (Non-Voice)

Main Responsibilities:

· Taking care of client’s queries via chat and email regarding general financial questions.

· Answering and Resolving questions and issue from users regarding their account.

· Actively communicate within the other departments within the company.

Social Package:

· Competitive Salary;

· Bonuses after the second month based on customer satisfaction surveys;

· Food Vouchers;

· Additional Healthcare;

· Additional nightly pay;

· 25 days of paid annual leave;

· Flexible Working Hours;

· Modern office with excellent access via a multitude of City Transports;

· Vouchers for a wedding, a birthday and a new born;

· Coverage of transport costs;

· Vouchers for Taxis for the later shift;

· Coverage of a Multisport card (50%);

· Free Snacks and Drink at the office;

· Excellent opportunities for horizontal and vertical progression within the company;

· Paid Training;

Requirements:

· Proficiency in English B2/C1 both verbal and written;

· Previous experience withing the field of Customer Support is a plus;

· Good communication skills.

Apply and you will get the full broad information about your possibilities with us!

All applications will be treated strictly confidential.