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Program de lucru normal

0 - 15 ani de experiență

Full Time / Part Time

Sofia, Bulgaria

Responsabilități

Main responsibilities:

  • Achieve great customer experience and satisfaction;
  • Identify and understand user needs;
  • Assist businesses with general inquiries, product support, and troubleshooting via phone, e-mail, and chat.

Our client offers:

  • Excellent salary and bonus system;
  • Fully paid training sessions;
  • Stable job and career development opportunities;
  • Option to work part or full-time (4/6/8);
  • Great social package (50+ benefits);
  • Additional health insurance;
  • Flexible working time;
  • Positive multicultural office environment.

This would be the right role for you if you have:

  • Fluent Italian;
  • Very good level of English (B1 level);
  • Experience in customer or technical support will be considered an advantage;
  • Excellent MS Office skills.

Aptitudini necesare

Communication Skills
Customer Satisfaction
Customer Service
Technical Support
Understanding Customer Needs
Caring about customers
Technical Communication Skills
Italian

Beneficii

Additional medical insurance
Additional dental care
Company training
Food vouchers
Performance-based bonuses
Job postat 25 zile în urmă

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