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Hybrid

Hybrid

Program de lucru normal

1 - 3 ani de experiență

Full Time

Sofia, Bulgaria

Responsabilități

  • Ensure that the delivery and/or collection of devices are well coordinated with customers and LSPs;
  • Maintain a proactive approach to support the (internal) customers and meet their requirements with added-value responses;
  • Raise system tickets when issue(s) cannot be solved;
  • Respond to internal customers’ queries & questions and provide solutions by email or phone;
  • Communicate supply lead time answers and constraints. Advise alternative solutions to operations teams (sales, engineers…etc.);
  • Liaise with Order entry & Order to cash teams to create purchase orders for device delivery and old/defective pick-up devices (re-sites, technical exchange, dead on arrival) and replace them with new ones where needed;
  • Monitor part allocation data to coordinate shipping and receiving dates, ensure on-time allocations of orders, and make sure backlog is kept to a minimum for better customer satisfaction;
  • Monitor local stock and liaise with order creation to ensure total country inventory is kept to a minimum.

Aptitudini necesare

Communication Skills
Logistics
Logistics Management
Supply Chain Management
german
english
Order to Cash processes
German
English

Beneficii

Transport expenses covered
Additional dental care
Additional medical insurance
Annual bonuses
Job postat dayAgo

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