Non-voice support specialist with German and English

Main Responsibilities:

• Supporting clients at all levels via email;
• Responding to customer inquiries regarding the financial service;
• Guiding clients through procedures and providing extensive product knowledge;
• Establishing client trust and satisfaction through professional support.

The client offers:

• Standard working hours (Mon - Fr);
• Working fully remote;
• Online training;
• Competitive remuneration;
• Monthly bonuses;
• Additional health insurance (medical and dental services);
• Food vouchers;
• Multisport card.

This would be the right role for you if you have:

• Very good verbal and written German (B2 - C1 Level);
• Very good level of English (B2 – C1 Level);
• Experience in a similar area would be considered as an advantage;
• Excellent communication skills, analytical skills, and detail orientation.