Network Support with English (NEW Project)

For one of our clients, an international leading company now developing a new network-providing project, we are looking for:

Network Support with English (NEW Project)

Responsibilities:

• Responding to customer queries (from the UK) in a timely and accurate way, via phone, email, or chat;
• Providing assistance to UK clients with billing and payment information;
• Update the internal databases with information about clients accounts and technical issues and valuable discussions with customers;
• Troubleshooting customers' basic tech problems.

Our Client Offers:

• Competitive salary;
• Food vouchers;
• Transport allowance;
• Sports card;
• Working from an office in Sofia for the first 3 months;
• Working hybrid after the third month;
• Career development opportunities;
• Extensive training programs;
• Company events;
• Flexible working time - (Mon-Sun 10:00 22:00).

Requirements:

• Fluency in the English language;
• Excellent communication and problem-solving skills
• Ability to multi-task;
• Suitable for students and candidates without experience.

We are looking forward to meeting you!

Applications will be processed in strict confidentiality.

Only short-listed candidates will be contacted.