Customer Support Specialist

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them.

You are not an exception!

Our partner is one of the top technological innovators in the vehicle relocation sector.
The company offers great professional challenges and a positive environment.
Passion and desire to achieve results can really make a difference.
Every day they look for new ways to do what they do best. They strive to construct new innovative ways on the way to success!

For their newly formed team we are looking for a motivated professional, who wants to continue their development in the logistics industry. Are you their:

Customer Support Specialist

Your responsibilities on the path to success:

• Handling customer inquiries via phone, email, and chat in a professional and timely manner;
• Resolving customer issues and concerns by providing accurate and efficient solutions;
• Providing status updates for clients/transferees;
• Managing and documenting customer interactions in their CRM system;
• Providing service information to customers and assisting with their needs.

The company offers:

• A chance to do your best and be financially satisfied;
• Additional health insurance;
• Sports card (Multisport/Coolfit).;
• Covered transport fees;
• A convenient office location;
• Company training programs;
• Well-coordinated professional team;
• Opportunity to show your potential in a multinational environment.

To succeed you should have:

• 2+ years of professional experience in a similar role;
• Excellent English proficiency - both written and spoken;
• Communication skills and empathy;
• Thorough grasp of customer needs;
• Organizational skills and attention to detail.

If you recognize yourself in this position, send us your CV.

Only shortlisted candidates will be approached. All applications will be treated strictly confidential. HRS Recruitment Services Bulgaria has License 2525/26.04.2018