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Chat and Email Support Representitive with Italian

1700 - 2300 BGN


Logo-ul HRS Bulgaria EOOD

HRS Bulgaria EOOD



Program de lucru normal

0 - 3 ani de experiență

Full Time

Plovdiv, Bulgaria


Main Responsibilities:

  • Being the point of contact for customer account management queries and resolution handling via email, Live Chat, and telephone;
  • Recording accurate information and maintaining detailed and in-depth records;
  • Logging tasks in accordance with company guidelines;
  • Handling and verifying customers’ documents;
  • Building and maintaining relationships with existing and new customers;
  • Meeting pre-determined productivity, quality, and targets, as well as providing accurate reports for the activity.

The client offers:

  • Competitive salary and bonuses;
  • Flexible working hours;
  • Food vouchers and transportation allowance;
  • Health Insurance package;
  • Sports card;
  • 20+ days paid leave;
  • Birthday bonus;
  • Great office location;
  • Fancy recreation area;
  • Excellent career development opportunities;
  • Team building events.

Job requirements:

  • Fluent level of Italian/ German and English (C1);
  • Excellent soft skills, self-confidence, and organizational skills;
  • Customer-oriented attitude;
  • Flexibility, multitasking, and proactivity;
  • Previous experience in BPO field as Customer Support, sales or similar will be considered an advantage;

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.

Aptitudini necesare

Client Focus
Client Servicing
Job postat dayAgo


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