Customer Support Advisor – Chat and Email (German and English) - HYBRID
2700 - 3600 BGN
(net)
HRS Bulgaria EOOD
Hybrid
Regular employment
0 - 2 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
- Respond to customer inquiries via live chat and email in a timely and professional manner;
- Troubleshoot and resolve customer issues related to account access, deposits, withdrawals, and gameplay;
- Maintain a thorough understanding of our casino games, sports betting options, promotions, and policies to effectively assist customers.
Required skills
Microsoft Office
german
english
Customer Support
Gaming
non-voice
iGaming
German
English
Benefits
Additional salary (13th salary)
Additional medical insurance
Annual bonuses
Company training
Compensation for overtime
Food vouchers
Office drinks
Sports card
Team buildings
Job posted 19 days ago