Retention Specialist with English

Logo of HRS Bulgaria EOOD

HRS Bulgaria EOOD

Responsibilities

  • Developing retention strategies based on customer feedback;
  • Negotiating with customers to renew contracts and retain business;
  • Providing excellent customer services and ensure customer satisfaction via phone,email or chat;
  • Implement effective sales techniques to qualify customers needs;
  • Deal with a variety of situations with composure and professionalism;
  • Manage VIP clients from all over the world, on the phone, email or chat;
  • Stay informed with all market events and provide beneficial updates to existing clients.

Required skills

FX trading
English

Benefits

Sports card
Job posted 25 days ago