Technical Support Specialist 2nd Level with German and English

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.

For one of our clients, an innovative leading company specializing in client services, we are looking for:

Technical Support Specialist 2nd Level with German and English

Main responsibilities:

• Process support requests;
• Analyze system logs;
• Remote troubleshooting;
• Consistently achieve client KPIs;
• Utilize and actively participate in the improvement in the existing client Knowledge Database;
• Provide a high level of technical guidance and assistance in problem-solving.

Our client offers:

• Competitive salary – above average in the sector;
• Additional health insurance (incl. dental care);
• Sports card;
• Standard or flexible working hours;
• Great office location;
• Career development opportunities;
• Nice and friendly atmosphere;
• Opportunity to work with motivated professionals;
• Extensive training programs;
• Professional development in one of the biggest companies in the Bulgarian market;
• Team Building activities.

Requirements:

• Excellent communication skills in German and English, both written and verbal;
• Interest in Networking and Linux;
• Strong troubleshooting and analytical skills;
• Experience with VoIP is an advantage;
• Customer-oriented and pro-active team player;
• Route and Switch familiarity is a plus;
• Telecommunications knowledge or education is considered an advantage.

We are looking forward to meeting you!

Applications will be processed in strict confidentiality.

Only short-listed candidates will be contacted.

HRS Recruitment Services Bulgaria has a license from the National Employment Agency with №2525 from 26. 04. 2018.