Advisory & Adoption Engineer for SAP Cloud Infrastructure (PlusOne)

What you`ll do:

Our Global Cloud Adoption and Advisory team is seeking highly skilled professionals to work with us in Global Cloud Infrastructure & Delivery.

This position is a prominent and influential role as an individual contributor, working directly with our key customers to support their most complex projects.  This role combines technical expertise with the ability to collaborate with high-level stakeholders to ensure the successful implementation of cloud services across compute, storage, and networking domains.  Besides technical delivery, you will be a senior customer ally, able to help them set up excellent cloud onboarding processes, shape relevant internal policies, and use your experience to help them create fully certified solutions that best meet their mission goals.  You recognize potential solution gaps in the services offered on the platform and fill those gaps by working closely with respective engineers and architects, thereby contributing to our inner and outer opensource toolbelt. Ultimately you aim towards the goal of becoming a full stack engineer and subject domain expert within the team.  You contribute to our documentation by enhancing existing content and creating new playbooks and knowledge base articles to further assist stakeholders in their journey to the cloud.

What you bring:

- Strong technical background with a deep understanding of infrastructure technologies, architectures and a technical understanding of virtualized system landscapes.

- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.

- Ability to translate complex concepts into clear and actionable guidance for customers whilst translating for technical and non-technical audiences with confidence.

- Strong problem-solving skills and the ability to think strategically.

- Strong engagement management, relationship building and de-escalation skills.

- Excellent presentation, communication and moderator skills.

- Commitment to providing exceptional customer service and support.

- Knowledge of cloud migration strategies and methods to move on-prem workloads and processes to Cloud environments, including networking and connectivity requirements.

- High competency in multi-tasking and ability to manage multiple engagements in parallel.

- Experience with Infrastructure as Code (e.g. Terraform, Ansible)

- Scripting/development experience in: Python, Java, Node.js, Bash, etc.

- A minimum of 5 years of experience in infrastructure solution architecture or related roles.

Meet your team:

The SAP Converged Cloud is SAP’s managed private cloud solution. It is an internal Infrastructure-as-a-Service platform to support all of SAP’s cloud businesses on a global scale.

Challenge yourself in the world of cloud infrastructure and become an integral part of the Global Cloud Infrastructure & Delivery (GCID) organization that directs SAP’s strategy to move to the Cloud. Work in a globally diverse and innovative team where courage and originality are highly valued and for a company where you are encouraged to make the decision on which path your career should take you.

Please find more information about what we are doing on https://github.com/sapcc