Know Your Customer with French
Pontica Solutions
Hybrid
Regular employment
1 - 3 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
**All interviews will be conducted remotely (online or by phone).
Our client is a French company specializing in transforming financial services for small businesses by enabling seamless integration of white-labeled banking features. Their platform empowers businesses to effortlessly embed banking services like accounts, cards, and payments while simplifying regulatory compliance.
What would you do on this role:
• Conduct customer due diligence, perform risk assessments, and verify documentation to ensure compliance with KYC policies.
• Maintain accurate KYC records, staying updated on regulatory changes and best practices in AML.
• Analyse potential risks related to fraud and money laundering, providing actionable insights to mitigate these risks.
• Build strong client relationships as the main point of contact for KYC inquiries, while collaborating with cross-functional teams to improve onboarding processes.
• Ensure confidentiality of investigations and exchanges.
What skills are needed:
• Proficiency in French (C1) and in English (C1)
• Minimum 1 year of experience in KYC or Back Office operations within a FinTech and/or payment provider.
• Strong understanding of KYC and AML requirements.
• Excellent communication and analytical skills, with a proactive approach to process optimization.
• Detail-oriented and highly organized, with the ability to work independently and in a team.
What we offer in return:
- An attractive remuneration. Referral bonuses.
- Fixed working hours (Monday-Friday)
- 20 days of paid leave per year + 2 days off for volunteering
- Digital food vouchers
- Full training provided
- Additional health insurance and other social benefits. Exclusive discounts & offers.
- Open-minded management team promoting innovation, personal, and professional development.
- Permanent employment; full-time.