Quality Specialist with Russian & English

Logo of HRS Bulgaria EOOD

HRS Bulgaria EOOD

Responsibilities

  • Use quality monitoring data management system to compile and track performance at team and individual level;
  • Preparing and implementing quality assurance policies and procedures;
  • Identifying and resolving workflow and production issues;
  • Participates in design of call/email monitoring formats and quality standards;
  • Prepares and analyzes internal and external quality reports for management staff review.

Required skills

Quality Assurance
Quality Control
Quality Improvement
English
Russian

Benefits

Home office
Transport expenses covered
Job posted 27 days ago