Network Support with English (NEW Project)
1600 - 1800 BGN
(net)
HRS Bulgaria EOOD
Hybrid
Regular employment
0 - 2 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
For one of our clients, an international leading company now developing a new network-providing project, we are looking for:
Network Support with English (NEW Project)
Responsibilities:
- Responding to customer queries (from the UK) in a timely and accurate way, via phone, email, or chat;
- Providing assistance to UK clients with billing and payment information;
- Update the internal databases with information about clients accounts and technical issues and valuable discussions with customers;
- Troubleshooting customers' basic tech problems.
Our Client Offers:
- Competitive salary;
- Food vouchers;
- Transport allowance;
- Sports card;
- Working from an office in Sofia for the first 3 months;
- Working hybrid after the third month;
- Career development opportunities;
- Extensive training programs;
- Company events;
- Flexible working time - (Mon-Sun 10:00 22:00).
Requirements:
- Fluency in the English language;
- Excellent communication and problem-solving skills
- Ability to multi-task;
- Suitable for students and candidates without experience.
We are looking forward to meeting you!
Applications will be processed in strict confidentiality.
Only short-listed candidates will be contacted.
Required skills
Communication Skills
Customer Satisfaction
Customer Service
Technical Support
English
Benefits
Food vouchers
Home office
Relax zone
Additional dental care
Additional medical insurance
Team buildings
Transport expenses covered
Job posted 8 days ago