Freelance Customer Agent with German and English
HRS Bulgaria EOOD
Remote work
Regular employment
0 - 15 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
- Respond to and resolve a wide variety of consumer queries by phone, chat or email;
- Navigating multiple systems simultaneously to update e-records promptly and accurately;
- Carries out customer inquiries in timely and correct manner by predefined rules when escalation is needed;
- Provides customers with advice and information regarding clients' products and services, exceeding department productivity standards and quality customer care standards.
Required skills
Communication Skills
german
Business English
German
English
Benefits
Company training
Performance-based bonuses
Job posted 23 days ago