Customer Support Advisor with French

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HRS Bulgaria EOOD

Responsibilities

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients.

Our partner is one of the leading outsourcing companies. Currently they are looking for experienced and motivated specialists to join their multilingual team on the position:

Speaking Customer Service Agent with French and English

 

Responsibilities:

  • Handling client inquiries and requests via email mainly, regarding transactions, profiles;
  • Daily work with a specialized ticketing system;
  • Coordination with the various departments involved regarding the cases and questions that might arise.
  • Understanding customer’s needs and demonstrating a strong customer service orientation

 

Our client offers:

  •  Home office;
  •  Opportunities for career growth;
  •  Great social benefits package;
  •  Entitlement to company internal training and development accordingly global standards.

 

Requirements:

  •  Fluent in French – C1
  •  Fluent in English – B2 – C1
  •  Friendly personality and be a team player;
  •  Self-motivated and able to work proactively;
  •  Experience in a contact center or customer-facing role is beneficial

 

 

 

Apply now and join the most successful team!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.

Required skills

Adaptable
Client Focus
Communication Skills
Computer Skills
English
French