Customer Requests Operator with English (NEW Project)

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.

Our partner is a leading online, mobile, and payment service provider.

They are looking for Customer Requests Operator with English (NEW Project) to join their team as it is expanding.

Main Responsibilities:

• Supports clients by providing helpful information and answering questions via phone and email;
• Checking bank details such as IBAN, etc, into online banking platforms;
• Providing general guidance and assistance in problem-solving to international users of a payment platform;
• Maintain and update company data in the CRM system and create tickets if it is needed.

The client offers:

• Excellent salary above the average;
• Additional health insurance;
• Sports card – Multisport;
• Food vouchers;
• Flexible working hours;
• Paid training;
• Covered accommodations during the training period;
• Remote option after the training;
• Team Building activities;
• Nice and friendly atmosphere and opportunity to work with motivated professionals;
• Real chances to develop professionally in an international fintech company;

This would be the right role for you if you have:

• Excellent verbal and written English (C1 Level);
• Previous experience in financial, administrative, or customer support positions will be an advantage.
• Excellent communication skills, analytical skills, and detail orientation;

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted