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On-site

On-site

Regular employment

1 - 4 years of experience

Full Time

Sofia, Bulgaria

Responsibilities

Chat and Email Support with Flemish and English


Main Responsibilities:

  • Manage incoming live chat and email contacts;
  • Offer friendly and efficient assistance;
  • Proactively identify customer needs;
  • Resolve technical or service issues promptly.

The client offers:

  • Competitive salary;
  • Bonus system;
  • Full medical insurance;
  • Great office location in Sofia;
  • Flexible working hours;
  • Additional bonus for special events such as birthdays, and weddings;
  • Sports card;
  • Food vouchers;
  • Taxi vouchers;
  • Additional health care insurance;
  • 20+ days paid annual leave.

Job requirements:

  • Fluency in Flemish and English (C1);
  • Previous experience in a similar role will be considered as an advantage;
  • Being able to work from the office in Sofia.

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.


HRS Recruitment Services Bulgaria has a license from the National Employment Agency with №2525 from 26. 04. 2

Required skills

Communication Skills
Customer Satisfaction
Live Chat
Customer Communication
Customer Support
Customer Experience
Fluent English
Flemish
English
Flemish

Benefits

Additional salary (13th salary)
Additional days paid annual leave
Additional medical insurance
Annual bonuses
Central location
Bonus for childbirth and marriage
Company training
Food vouchers
Performance-based bonuses
Taxi vouchers
Job posted 23 days ago

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to apply.