Chat and Email Support with English (Sofia Office)
HRS Bulgaria EOOD
On-site
Regular employment
0 - 1 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
Main Responsibilities:
- Addressing customer concerns and offering the most effective solution;
- Promoting additional products or services;
- Delivering customer assistance via live chat and email;
- Solving issues while maintaining exceptional service and product standards for company customers.
Required skills
Client Focus
Client Relationship Management
Customer Satisfaction
Customer Service
Flexibility
Customer Support
Customer Experience
Adaptability
English
Benefits
Additional dental care
Additional medical insurance
Central location
Compensation for overtime
Food vouchers
Fruit and snacks in the office
Home office
Holiday bonuses
Performance-based bonuses
Sports card
Taxi vouchers
Team buildings
Transport expenses covered
Job posted 24 days ago