Call Center Operator with French (Mobile Services)
HRS Bulgaria EOOD
On-site
Regular employment
1 - 2 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
Main responsibilities:
- Handling inquiries via phone, live chat, and email;
- Consulting the customers about possible service and device upgrades;
- Resolving daily cases related to customers' contacts, plans, and payments.
Required skills
Communication Skills
Customer Satisfaction
Customer Service
Problem Solving
Teamwork
French
Fluent English
English
French
Benefits
Additional medical insurance
Additional dental care
Company training
Discounts from various retail chains
Food vouchers
Fruit and snacks in the office
Holiday bonuses
Office drinks
Performance-based bonuses
Referral bonuses
Relax zone
Team buildings
Job posted 19 days ago