1st Line Technical Coordinator with German (FULLY REMOTE)
3000 - 3200 BGN
(net)
HRS Bulgaria EOOD
Remote work
Regular employment
1 - 2 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
Main responsibilities:
• Build sustainable relationships and trust with customer accounts through open and interactive communication via phone, chat and email;
• Support end-users and business partners regarding the company services and products;
• Provide accurate, valid, and complete information according to the company's methodology;
• Focus on process improvement, identification and development.
Required skills
Attention to Detail
Customer Service
Technical Support
Troubleshooting
VPN
German
English
Benefits
Additional medical insurance
Company training
Discounts from various retail chains
Food vouchers
Home office
Performance-based bonuses
Sports card
Job posted 7 days ago