Case Management Specialist with Dutch

Logo of HRS Bulgaria EOOD

HRS Bulgaria EOOD

Responsibilities

Main Responsibilities:

  • Implements the standardization process of the customer and operation department to ensure that the target is met and miscommunication and misunderstanding are avoided;
  • Implements quality monitoring research and information infrastructure projects to support operational requirements, including company benchmarks, investigation procedures and standard management.
  • Handle case assignments, draft service plans, review case progress and determine case closure;

Required skills

Controlling
Quality Control
Technical
Technical Support
English
Dutch

Benefits

Food vouchers
Home office
Transport expenses covered
Job posted 7 days ago