Retention Specialist with Spanish & English
2400 - 2500 BGN (net)
HRS Bulgaria EOOD
Responsibilities
- Developing retention strategies based on customer feedback;
- Negotiating with customers to renew contracts and retain business;
- Providing excellent customer services and ensure customer satisfaction via phone,email or chat;
- Implement effective sales techniques to qualify customers needs;
- Deal with a variety of situations with composure and professionalism;
- Manage VIP clients from all over the world, on the phone, email or chat;
- Stay informed with all market events and provide beneficial updates to existing clients.
Required skills
FX trading
English
Spanish
Benefits
Sports card
Office drinks
Job posted 17 days ago