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Retention Specialist with Spanish & English

2400 - 2500 BGN

(net)

Logo of HRS Bulgaria EOOD

HRS Bulgaria EOOD

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Responsibilities

  • Developing retention strategies based on customer feedback;
  • Negotiating with customers to renew contracts and retain business;
  • Providing excellent customer services and ensure customer satisfaction via phone,email or chat;
  • Implement effective sales techniques to qualify customers needs;
  • Deal with a variety of situations with composure and professionalism;
  • Manage VIP clients from all over the world, on the phone, email or chat;
  • Stay informed with all market events and provide beneficial updates to existing clients.

Required skills

FX trading
English
Spanish

Benefits

Sports card
Office drinks
Job posted 3 days ago

or

to apply.