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Regular employment

1 - 3 years of experience

Full Time

Sofia, Bulgaria

Responsibilities

• Act as the primary technical contact, deliver advanced technical troubleshooting and problem-solving solutions for corporate customers including, issues escalated to the highest level of management
• Collaborate on cross-team and cross-product technical issues by working with colleagues from other teams as needed to resolve customer problems
• Collaborate with subject matter experts and escalation managers when additional support is needed
• Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate to all parties involved

Required skills

Active Directory
HTML
IP/MPLS
Javascript
Linux
Networking
Virtualization
Windows
Windows Server
Microsoft Active Directory
IP Network knowledge and experience
DNS
English

Benefits

Additional medical insurance
Bonus for childbirth and marriage
Central location
Food vouchers
Fruit and snacks in the office
Office drinks
Performance-based bonuses
Referral bonuses
Sports card
Job posted 25 days ago

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