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Hybrid

Hybrid

Regular employment

1 - 3 years of experience

Full Time

Sofia, Bulgaria

Responsibilities

• Act as the primary technical contact, deliver advanced technical troubleshooting and problem-solving solutions for corporate customers including, issues escalated to the highest level of management
• Collaborate on cross-team and cross-product technical issues by working with colleagues from other teams as needed to resolve customer problems
• Collaborate with subject matter experts and escalation managers when additional support is needed
• Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate to all parties involved

Required skills

Virtualization
Azure
English
French

Benefits

Additional dental care
Additional medical insurance
Bonus for childbirth and marriage
Certification expenses
Company training
Food vouchers
Fruit and snacks in the office
Home office
Office drinks
Performance-based bonuses
Provided transportation to and from work
Referral bonuses
Relax zone
Service parking (parking space)
Sports card
Transport expenses covered
Job posted 1 day ago

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