ServiceNow Administration Expert

Logo of Coca-Cola HBC

Coca-Cola HBC

Responsibilities

  • Perform day to day support and maintenance, work with the functional team to develop solutions for ITSM module, and coordinate support and development efforts within the admin team
  • Monitor the health, usage, and compliance of ServiceNow as well as develop system integrations and process automation
  • Create and configure business rules, UI policies, UI actions, client scripts, and ACLs
  • Responsible to create and configure notifications, UI pages, UI macros, script includes, formatters, etc.
  • Work with various stakeholders to enable data insights utilizing ServiceNow Performance Analytics 
  • Coordinate application and platform upgrades, load, manipulate, and maintain data between ServiceNow and other systems, and create ServiceNow reports and dashboards

Required skills

Javascript
Technical Support
Vendor Management
ITSM
ServiceNow
English

Benefits

Additional medical insurance
Annual bonuses
Christmas and Easter bonuses
Company training
Compensation for overtime
Discounts from various retail chains
Food vouchers
Home office
Office drinks
Preferential terms when using credit from a bank with which the company operates
Provided transportation to and from work
Sports card