VIP Account Manager with German

Main responsibilities:

• Build and maintain strong relationships with VIP players, ensuring a premium gaming experience.
• Monitor player activity, tailor promotions, and drive loyalty through personalized engagement.
• Address player queries and issues promptly and effectively.
• Analyze VIP performance metrics and provide actionable insights to optimize engagement.

What the company offers:

• Competitive salary;
• Attractive bonus scheme;
• Food vouchers;
• Full medical insurance;
• Great office locations in Sofia;
• 20+ days paid leave;
• Flexible working hours;
• Sports card;
• Gifts for a wedding, newborn, and birthday;
• Ability for career and professional growth within the company.

Requirements:

• Fluency in German (C1 level);
• Very good command of English (B2 level);
• At least 2 years experience in sales and/or customer support;
• Very good communication skills.

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Apply and you will get the full broad information about your possibilities with us!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.