Technical Support Representative with German Level 1
HRS Bulgaria EOOD
Remote work
Regular employment
1 - 2 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
- Diagnose and resolve technical issues, related to laptops, desktops, tablets, printers, mobile phones, routers, Microsoft Office package and other applications;
- Uninstall, and reinstall software applications;
- Verify proper hardware and software setup;
- Resolve username and password problems;
- Troubleshoot email, VPN, and other issues;
- Collaborate with colleagues and other resources in support of complex issues.
Required skills
Android
iOS
Microsoft Outlook
Troubleshooting
VPN
german
printers
Fluent English
German
English
Benefits
Additional days paid annual leave
Additional medical insurance
Company training
Performance-based bonuses
Job posted 24 days ago