· Provide technical assistance to clients regarding hardware/ software or network problem diagnosis;
· Use call tracking system and specialized software;
· Route problems to internal I.M. support staff.
The client offers:
· Excellent salary;
· Professional and friendly work environment;
· Opportunity to grow your career in a multinational company;
· Flexible working time (Mon-Fri) ;
· Great office location;
· Home office possibility.
· Have excellent verbal and written French (C1/C2 Level);
· Good English level (B2 Level);
· 1+ years Help Desk or Customer Service experience;
· Fluent French language both written and spoken.