Quality Apecialist with Italian & English

Logo of HRS Bulgaria EOOD

HRS Bulgaria EOOD

Responsibilities

  • Use quality monitoring data management system to compile and track performance at team and individual level;
  • Preparing and implementing quality assurance policies and procedures;
  • Identifying and resolving workflow and production issues;
  • Participates in design of call/email monitoring formats and quality standards;
  • Prepares and analyzes internal and external quality reports for management staff review.

Required skills

Quality Assurance
Quality Control
Quality Improvement
English
Italian

Benefits

Home office
Transport expenses covered
Job posted 4 days ago