nPloy Logo

Regular employment

0 - 15 years of experience

Full Time / Part Time

Sofia, Bulgaria

Responsibilities

Main responsibilities:

  • Deliver outstanding client service;
  • Achieve great customer experience and satisfaction;
  • Identify and understand user needs;
  • Assist businesses with general inquiries, product support, and troubleshooting via phone, e-mail, and chat

Our client offers:

  • Excellent salary and bonus system;
  • Fully paid training sessions;
  • Stable job and career development opportunities;
  • Option to work part or full-time (4/6/8);
  • Great social package (50+ benefits);
  • Additional health insurance;
  • Flexible working time;
  • Positive multicultural office environment.

This would be the right role for you if you:

  • Fluent in Portuguese ;
  • Very good level of English (B1 level);
  • Experience in customer or technical support will be considered an advantage;
  • Excellent MS Office skills.

Required skills

Client Focus
Communication Skills
Customer Service
Technical Support
English
Portuguese

Benefits

Referral bonuses
Annual bonuses
Food vouchers
Job posted 26 days ago

or

to apply.