Online Platform Support Specialist with French & English
HRS Bulgaria EOOD
On-site
Regular employment
0 - 15 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
- Responding to customer queries in a timely and accurate way via phone or chat regarding the online platform;
- Ensure the scripting of the call is added to his ticket;
- Daily check on the relevant updates regarding our product and procedures;
- Collaborating closely with internal departments of the company;
- Providing written support in order to solve requests in a prompt manner.
Required skills
Communication Skills
English
French
Benefits
Food vouchers
Transport expenses covered
Company training
Additional medical insurance
Job posted 25 days ago