Non-voice Technical Support Specialist with Spanish and English

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.

Our client is a leading provider of innovative software and hardware solutions for iGaming industry. Their business operates globally and has thousands of employees all over the world. Currently, they are expanding their teams in Sofia, and they are looking to add Non-voice Technical Support Representative with Spanish.

Main responsibilities:

• Navigating through the ticket system platform and effectively addressing any inquiries;
• Ensuring smooth operation by monitoring all systems;
• Trouble-shooting operations issues;
• Providing exceptional technical support to all customers;

The company offers:

• Competitive remuneration package;
• Hybrid working model;
• Additional Health Insurance;
• Flexible working hours with day and night shifts;
• Bonus based on your performance;
• 25 days paid vacation each year;
• Transportation card;
• Multisport card;

Requirements:

• Fluency in Spanish and English;
• Multitasking and problem-solving skills;
• Very good computer skills;
• Self-starter with ability to work in fast-pace environment;

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.