Non-voice Customer Support with English
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HRS Bulgaria EOOD
On-site
Regular employment
0 - 2 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!
The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.
Our client is a well-established international company, leader in Asia, famous for its iGaming innovations. Their business focuses on individual approach towards each partner and support for each partner’s successful development. Currently, they are looking to add a new team member for the position of Non-voice Customer Support with English.
The team includes dozens of young professionals whose main responsibilities are:
- Acting as the primary point of contact for customers regarding their accounts, deposits, bonuses, etc.;
- Assisting new customers by providing useful and correct information on the company’s online products;
- Working closely with other teams and department in resolving various cases;
- Presenting the company’s products to new or potential clients.
The company offers:
- Excellent remuneration, including attractive bonuses;
- 25 days paid vacation;
- Fully paid training;
- Flexible shifts;
- Food vouchers;
- Generous transportations allowance;
- Taxi vouchers for night shifts;
- Additional health insurance;
- Additional pay for every night shift;
- Multisport card (partially covered);
- Free beverages and snack at the office;
- Various opportunities for future development within the company.
This would be the right role for you if you have:
- Proficiency in English (minimum C1 level);
- Excellent communication skills;
- Good computer skills;
- Ability to work in a team as well as individually;
- Previous experience as a customer support representative or knowledge regarding iGaming will be considered as an advantage.
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.