Non- voice Customer Support ( Night shifts)
HRS Bulgaria EOOD
On-site
Regular employment
0 - 1 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
Main Responsibilities:
- Respond to customer inquiries via live chat and email in a timely and professional manner;
- Troubleshoot and resolve customer issues related to account access, deposits, withdrawals, and gameplay;
- Maintain a thorough understanding of sports betting options, promotions, and policies to assist customers effectively;
- Supporting customers with a wide range of queries.
Our client offers:
- Competitive salary;
- Attractive bonus scheme;
- Food vouchers;
- Full medical insurance;
- Great office locations in Sofia;
- Night shifts only (Mon-Sun - 4/4)
- Great social benefits package;
- Ability for career and professional growth within the company.
Job requirements:
- Fluency in English (C1);
- Availability to work on shifts;
- Being able to work from the office in Sofia;
- Experience in a similar position will be considered as an advantage.
Required skills
Client Focus
Client Relationship Management
Client Servicing
English
Job posted 22 days ago