Help Desk Support Specialist with German

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.

Our partner is one of the leading outsourcing companies in Bulgaria. They are looking for a Help Desk Support Specialist with German to join their team focused on business assistance.

Main Responsibilities:
- Perform general technical support for business clients and improve their experience as users;
- Diagnose and troubleshoot software problems and help clients install applications and programs;
- Maintain a comprehensive knowledgebase with solutions to common technical issues.
- Provide regular reports on the types of issues encountered, resolutions, and suggestions for improving the support process.

The Client Offers:
- Excellent salary;
- Great social package;
- Nice and friendly multicultural atmosphere;
- Flexible working time without night shifts;
- Real chances to develop professionally in the company according to one's preferences.

This would be the right role for you if you:
- Have excellent verbal and written German (C1/C2 Level);
- Fluent English level (B2-C1 Level);
- Very good technical skills;
- Previous experience in customer or technical support will be considered an advantage.

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.