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Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Responsibilities

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients.

Our partner is one of the leading technology companies in Bulgaria. They are looking for bilingual Help Desk Associate to join their international team.

Main Responsibilities:

  • Act as the initial point of contact for all computer and system related concerns from employees;
  • Identifying software and hardware solutions;
  • Obtaining customer feedback with colleagues and escalating them to higher departments so that services can be improved.

The client offers:

  • Excellent salary;
  • Great social package;
  • Online paid training with the internal operating system;
  • Flexible working hours;
  • Home-office during the pandemic;
  • Opportunities for business development and career in the BPO sector;
  • International communication environment;
  • Nice and friendly multicultural atmosphere with office location Sofia.

Job requirements:

  • Advanced verbal and written Spanish (B2 – C1);
  • Working level of English (B1 – B2);
  • Very good communication skills;
  • Previous experience in customer or technical support field will be an advantage.

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.

Required skills

Administrative
Attention to Detail
Communication Skills
Microsoft Office
Technical Support
Technical Communication Skills
Customer Support
English
Spanish
Job posted 13 days ago

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