Fully Non-Voice Support with French (NEW Project / Sofia Based)

Main responsibilities:

• Respond to customer inquiries via live chat and email in a timely and professional manner;
• Troubleshoot and resolve customer issues related to account access, deposits, withdrawals, and gameplay;
• Maintain a thorough understanding of our casino games, sports betting options, promotions, and policies to effectively assist customers.

Our client offers:

• Competitive salary and
• Excellent benefits package;
• Attractive bonus system;
• Great office locations in Sofia;
• Flexible working hours;
• Ability for career and professional growth within the IGaming industry;
• A supportive and collaborative work environment.