Customer support specialist with Portuguese (application for cryptocurrency)
HRS Bulgaria EOOD
Regular employment
1 - 15 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
- The main focus of the role is providing general customer support to the clients mainly via email and chat regarding the mobile financial app;
- Resolving and investigating various cases and escalating them to the responsible departments;
- Provide support to management and take ownership to drive process and service enhancement.
Required skills
Communication Skills
Technical Support
English
Portuguese
Benefits
Additional dental care
Additional medical insurance
Fruit and snacks in the office
Sports card
Additional salary (13th salary)
Job posted 15 days ago