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Customer Support Representative with French

2700 BGN

(net)

Logo of Capita Bulgaria

Capita Bulgaria

On-site

On-site

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Responsibilities

We are seeking a dynamic and motivated individual to join our new team as a Customer Care Advisor with German. As a Customer Care Advisor with German, you will play a crucial role in handling of customer concerns, inquiries, and problems. If you thrive in a fast-paced and innovative environment, this is the perfect opportunity for you.

Your Responsibilities:

  • Supporting customer through different channels (inbound calls      and messages)
  • Analysing and solving customer’s’ queries
  • Sharing information on administrative requests (products,      invoices, etc.)
  • Making changes to the system
  • Forwarding faults or calls to other departments.

Our requirements:

  • French C1+ level is a must;
  • English B1;
  • Customer-oriented thinking and attitude;
  • Excellent organizational and communication skills
  • Good knowledge of MS Office
  • Willingness to work on shifts.

What’s in it for you:

  • Friendly work atmosphere and positive environment with great      work-life balance
  • A multinational environment, with strong ties to UK business      culture
  • Access to our Employee Network Groups, which represent every      strand of diversity and allow
  • colleagues to connect and learn from each other on an open,      inclusive platform
  • Food stamps
  • Additional medical insurance

You’ll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

Required skills

Client Servicing
French
Job posted 15 days ago

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