Customer Support Advisor with English and German

Customer Support Advisor with English and German (hybrid)

Main responsibilities:

• Supporting clients;
• Managing different requests;
• Providing accurate information about products and services;
• Answering questions via chat, email, and phone;
• Collaborating closely with colleagues across the entire international business;
• Managing and documenting customer interactions in our client's CRM system.

Our client offers:

• Competitive salary – above average in the sector;
• Additional health insurance (incl. dental care);
• Sports card;
• Standard or flexible working hours;
• Great office location;
• Career development opportunities;
• Nice and friendly atmosphere;
• Opportunity to work with motivated professionals;
• Extensive training programs;
• Professional development in one of the biggest companies in the Bulgarian market;
• Team Building activities.

Job requirements:

• Fluency in English (C1);
• Fluency in German (C1);
• Previous experience in a customer support position is a plus;
• Excellent communication skills, analytical skills, and detail orientation.

We are looking forward to meeting you!

Applications will be processed in strict confidentiality.

Only short-listed candidates will be contacted.