Customer Orders & Requests Operator with Romanian

Logo of BIC GBS Centre

BIC GBS Centre

Responsibilities

  •   Key orders accurately and on-time with regard to internal procedures and with agreed service level targets
    •   Communicate effectively with regard to incoming orders, products requests, price inquires, supply inquires, delivery management, export documents creation, order status follow-up
    •   Process and follow-up customer inquiries related to its scope
    •   Front-office for customer contact: telephone, e-mail, chat contact with customers
    •   Contact customers on appropriate communication channel (phone, e-mail, chat)
    •    Monitor performance and take appropriate actions to achieve Bic business targets

Required skills

Administrative
Business-to-Business (B2B)
Customer Service
Order Fulfillment
Romansh

Benefits

Sports card
Transport expenses covered
Additional days paid annual leave
Additional medical insurance
Food vouchers