nPloy Logo
Home office

Home office

Regular employment

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Responsibilities

Responsibilities:

  • Respond to and resolve customer queries by phone and email.
  • Provide customers with advice and information regarding clients' products and services.
  • Understand customers' needs in order to deliver the best solution possible and ensure customer satisfaction.
  • Navigate multiple systems simultaneuously in order to update e-records.
  • Proactively provide support and assistance to colleagues and work together as a team.

Requirements:

  • Fluency in German language (C1 level).
  • Good command in English (B2 level).
  • Strong communication skills.
  • Problem-solving and decision-making skills.

What the company offers:

  • Competitive salary.
  • Great social package;
  • Nice and friendly atmosphere and opportunity to work with motivated professionals;
  • Lots of fun activities and team buildings.
  • An opportunity to grow in one of leading outsourcing companies in Bulgaria.

Required skills

Decision Making
Proactive
Problem Solving
German
English

Benefits

Additional medical insurance
Food vouchers
Job posted 22 days ago

or

to apply.