Customer Care Associate with French

Currently they are looking for experienced and motivated specialists to join their multilingual team on the position:  Speaking Customer Service Agent with French and English.

Responsibilities:

• Handling client inquiries and requests via email mainly, regarding transactions, and profiles;
• Daily work with a specialized ticketing system;
• Coordination with the various departments involved regarding the cases and questions that might arise.
• Understanding customer’s needs and demonstrating a strong customer service orientation

Our client offers:

• Home office;
• Opportunities for career growth;
• Great social benefits package;
• Entitlement to company internal training and development accordingly global standards.

Requirements:

• Fluent in French – C1
• Fluent in English – B2 – C1
• Friendly personality and be a team player;
• Self-motivated and able to work proactively;
• Experience in a contact center or customer-facing role is beneficial

Apply now and join the most successful team! All applications will be treated strictly confidential. Only short-listed candidates will be contacted.