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Regular employment / Remote Work

0 - 15 years of experience

Full Time

Sofia, Bulgaria

Responsibilities

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients.

Our partner is one of the leading providers of technologies, innovations, and solutions. They are looking Clients Service Associate with English to join their team as it is expanding. The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users.


Main Responsibilities:

  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Supporting end-users and business partners regarding the company services and products;
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Focus on process improvement identification and development.

The client offers:

  • Excellent salary and bonus system;
  • Great social benefits package including an additional medical plan, sports card, food vouchers, etc.;
  • Nice and friendly multicultural atmosphere;
  • Home-office opportunity;
  • Flexible working time;
  • Free courses in this field;
  • Real chances to develop professionally in the company according to one's preferences.

This would be the right role for you if you:

  • Have excellent verbal and written English(C1/C2 Level);
  • Excellent communication and active listening skills;
  • Customer orientation and ability to adapt/respond to different types of characters
  • Previous experience in customer or technical support will be an advantage.

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted

Required skills

Advising
Business Services
Communication Skills
Computer Skills
Consulting Skills
Customer Satisfaction
Customer Service
Network Communications
Nonverbal Communication
Support
Technical Support
Telecommunications
Written communication
Customer requirements understanding
Understanding Customer Needs
Caring about customers
Customer Communication
Customer Support
Customer-oriented
English

Benefits

Company training
Food vouchers
Home office
Provided transportation to and from work
Team buildings
Sports card
Annual bonuses
Additional dental care
Additional medical insurance
Job posted 27 days ago

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