Client Support Specialist with English (remote)

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

Our extensive experience in the human resources industry has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.

Our partner is a leading fintech company, which is an online, mobile, and payment services provider. They are looking for a Client Support Specialist with English to join their team as it is expanding.

Main Responsibilities:

• Addressing customer concerns and offering the most effective solution;
• Promoting additional products or services;
• Delivering customer assistance over the phone (only inbound calls);
• Solving issues while maintaining exceptional service and product standards for company customers.

The client offers:

• Very good salary;
• Two bonus systems;
• Food vouchers;
• Option to work hybrid (2 days per week from the office);
• Great office location is Sofia;
• Working on shifts (8h or 10h) - Monday - Sunday - between 10:00 - 23:00h;
• Nice and friendly atmosphere and opportunity to work with motivated professionals;
• Real chances to develop professionally in an international fintech company;
• Team Building activities.

This would be the right role for you if you have:

• Excellent verbal and written English (C1 Level);
• Previous experience in customer support positions will be an advantage.
• Excellent communication skills, analytical skills, and detail orientation;

Apply and you will get the full broad information about your possibilities with HRS Bulgaria!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.

HRS Recruitment Services Bulgaria притежава лиценз от Националната Агенция по Заетостта с №2525 от 26.04.2018 г.